FAQ'S

How Can I Contact You?
Sending us an email is the fastest way to reach us. Click here for our Contact Page. We will respond by email within 24 hours or less 7 days a week. Office hours are Monday thru Friday from 9:00AM to 5:00 PM EST.

Do You Accept Custom Orders?
Absolutely! The majority of our collection is custom made to order. If you see an item you prefer in different colors, sizes or would like an exclusive design just for you, please contact us. We would love to work with your to create your one of a kind favor box or party package

What Is Your Ordering Policy?
All orders received begin processing in 24 hours or less. You will receive an order confirmation immediately. Please be sure to double check your order and notify us immediately of any errors or changes. Processing time is not included in shipping transit time and is noted with each product description. Please advise us of your event date to insure on time delivery.

What Is Your Shipping Policy?

Please click here for our Shipping Policies.

What Is Your Return Policy?

Please click here for our Return Policies

What If I Need My Order In A Rush?

Please contact us for the least expensive Rush Order Options. We encourage you to email us if you would like to check our current turnaround times, especially during busy seasons.

What Payments Do You Accept?

We accept all major credit cards and Paypal payments. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon placing your order as the majority of our products are made to order and/or personalized especially for you.

Do You Charge Sales Tax?

Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the State of NJ at 7%.